Shipping policy
Last updated: April 2026
Made to Order
Every Tourist Fashion product is made to order. This means we don't hold pre-made stock — your item is produced specifically for you after your order is placed. Please allow for production time before your order ships.
Production time: 1–3 business days from order confirmation. This applies to all products, including hats, tees, bags, and outerwear.
Domestic Shipping (Australia)
- Estimated delivery: 1–3 business days production + 9–14 business days transit
- Total estimated timeframe: 10–17 business days from order date
- Shipping carrier: Australia Post / Sendle (tracked)
- Tracking: A tracking number will be emailed once your order ships
International Shipping
We ship worldwide.
- Estimated delivery: 1–3 business days production + 9–14 business days transit
- Total estimated timeframe: 10–17 business days from order date
- Delivery times vary by destination and customs processing
- International orders may be subject to import duties and taxes — these are the responsibility of the customer
- Tracking is included on all international orders
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking details. You can also reach us at online@tourist.fashion if you have questions about your order status.
A Note on Our Process
As a made-to-order brand, we prioritise quality and craft over speed. Your patience means your piece is made fresh, just for you — not pulled from a warehouse shelf. During high-demand periods (new drops, holidays), production times may extend slightly. We'll always communicate any delays via email.
Questions?
Email us at online@tourist.fashion or use the contact form on our Contact page. We reply within 1–2 business days.